First Due alternative
Looking at alternatives to First Due?
First Due is the most complete product in this market, and we are not going to pretend otherwise. If you need breadth, they win and it is not close. This page is about the narrower thing we do, and whether that is what your department actually needs.
What First Due does that we do not
Twenty modules against our five, with over 2,800 agencies on it and FedRAMP authorisation behind it. Inspections, permits and occupancy management. Fire investigation case management. A certified ePCR. A training library with actual course content. Community Connect, health and wellness, state-level data repositories.
If your department has a prevention bureau, transports patients, or needs accredited training hours, First Due covers ground we simply do not. That is not a marketing concession, it is the reason a lot of departments should pick them.
They also do CAD-populated reporting and LOSAP, both of which we do too — so those are not differences, whatever anyone’s comparison chart says.
Where a smaller suite is the better answer
Five modules that were written in one place, in the order a call actually happens — rather than twenty assembled to satisfy a procurement checklist.
The response side is native, not a module
First Due’s Mobile Responder is one module of twenty. Ours is the deepest thing we build: the phone, the watch, the car’s own screen, the lock screen, a Garmin, the rig tablet and the apparatus-floor board, with spoken dispatch, a ramping tone, staged alerting before the tone drops, an escalation ladder for silent members and offline behavior that assumes the signal will fail. The watch, the car screen, the lock screen and the rig tablet are iPhone and iPad. On Android, it’s the phone and a Garmin.
The call writes most of its own report
Dispatch arrives through CAD — as it does for them — but the responder list comes from our own alerting app, and the crew picker opens with each member already placed on the rig their drive says they rode, badged INFERRED for an officer to correct. That particular seam only closes when the two halves were built together.
Built for NERIS, not converted to it
Our NERIS codes come straight from the federal spec, so when the feds change it, we find out before your report does. Checks each report, submits it, catches any that get stuck partway, and stationOS is on the FSRI integration-partner list — 97 vendors hold that badge, so the difference is the implementation, not the badge.
Doing the work earns the credit automatically
Finish a rig check in bay or a duty shift in respond and LOSAP-style service points post in personnel without anyone transcribing a clipboard in January. Both products track LOSAP; the difference is where the data comes from.
The price is printed on the website
$3,999 a year, everything, up to about a hundred members, unlimited devices and stations. A chief with a board meeting in two weeks can put our number in the packet today.
Is this actually a fit?
We would rather you find out here than twenty minutes into a demo.
Worth a look if
- You are a volunteer or combination department without a prevention bureau.
- Turnout and response are the problems you actually want solved, not procurement breadth.
- You want one published number for everything.
- You are currently paying three or four separate vendors for alerting, scheduling and rig checks.
Not yet, if
- You need inspections, permits or occupancy management. First Due has a full prevention suite. We have nothing at all.
- You need a certified ePCR. If your department transports, this decides it.
- You need fire-investigation case management — evidence log, chain of custody, investigator caseload. We carry the NERIS origin-and-cause record, which is a different thing.
- You need deep pre-incident planning. Ours is a map layer — in fact, one that imports from a First Due export.
- You need FedRAMP or documented federal compliance in procurement.
If you are coming from somewhere else entirely
Most departments looking at both of us are not leaving First Due — they are leaving an older RMS and evaluating what to move to. We import NFIRS directly, and we have an Emergency Reporting importer that works from the reports you print out of ER rather than a direct connection, so it is real but hands-on.
If you are genuinely on First Due today, the honest answer is that leaving twenty modules for five only makes sense if you were using about five of them. Count which ones your department actually opens in a month before you talk to anyone, including us.
Printed, so it goes in a budget request
Count your modules first
If you need more than five of theirs, they are the right answer and we will tell you so on the call.
First Due product details on this page come from their public documentation, last checked August 2026; verify anything decision-critical with them directly. NERIS partner counts from FSRI. stationOS details reflect shipped code.